How does Enterprise maintain its fleet of vehicles?

Enterprise maintains its fleet of vehicles primarily through regular safety checks, maintenance, and cleaning processes. This approach ensures that each vehicle meets safety standards and operates efficiently while providing a clean and reliable experience for customers. Regular maintenance checks address potential mechanical issues before they become serious problems, which contributes to the overall safety and reliability of the fleet.

While replacing old vehicles annually can be part of a fleet management strategy, it is not solely sufficient for maintaining the quality and safety of the vehicles that are currently in service. Relying on customers to report issues could lead to delays in identifying and resolving problems, which is not an effective maintenance strategy. Lastly, while employing third-party vendors can be beneficial for specific services, Enterprise’s commitment to hands-on maintenance practices solidifies their control over the fleet's overall condition. Regular checks and maintenance are essential for maximizing the lifespan of each vehicle and ensuring customer satisfaction.