What is a key fact-finding question to ask dealerships?

Determining the number of loaner vehicles a dealership has is critical for understanding their operational capacity and customer service capability. This information directly impacts the potential for collaboration with a rental car company. If a dealership has a sufficient number of loaners, they can effectively provide transportation solutions to customers whose vehicles are in for service, which can result in higher satisfaction rates. Additionally, knowing the availability of loaners helps identify opportunities for rental partnerships and allows for better planning and coordination between the dealership and rental service providers.

While questions about rental reimbursement coverage, insurance partnerships, and employee travel can yield relevant information, they do not directly address the immediate logistical considerations and customer service aspects of the dealership's offerings related to rental vehicles. Hence, asking about the number of loaners provides actionable insight that can enhance business relationships and customer experiences.